πŸ“œ SignalSafe Privacy Policy (Plain English)
Effective Date: 04/08/2025

πŸ” We Do NOT Sell Your Data

We never sell your personal information. Not now, not ever.

πŸ“Š Analytics & Tracking

We use trusted third-party tools like Google Analytics to help us understand how people use SignalSafe. This helps us improve the app experience, fix bugs, and make sure things are working smoothly.

These tools may collect anonymous technical information about your device and how you interact with the app. We do not collect sensitive health data, nor do we link app usage to personal health records.

πŸ“± What You’re Opting Into

When you sign up for SignalSafe, you're agreeing to receive communications as part of the check-in system. This includes:

SMS messages
Push notifications
Emails (transactional and marketing)
Automated phone calls (which may be generated by an AI voice system)

These messages are essential for the core service and cannot be turned off unless you cancel your account, which you can do at anytime and you will not be billed again until re-activating your account.

πŸ” How We Use Your Data

We only collect what we need to provide the service:

β€’ Your phone number and name
β€’ Emergency contact phone numbers you provide
β€’ Your preferred time window for check-ins
β€’ Your responses (or missed responses) to check-ins

We use this information to:

β€’ Trigger daily check-in requests
β€’ Notify your selected contacts if a check-in is missed
β€’ Improve the reliability of our service
β€’ Prevent abuse or misuse of the system

🚨 Not a Replacement for Emergency Services

SignalSafe is not an emergency response service.

We do not automatically contact 911 or any other emergency services. Instead, we notify the contact list that you provide, and it’s their decision whether to take action (e.g. call you, visit, or contact emergency services).

Our goal is to support families, not to replace professional responders.

🧼 Your Rights and Choices

You have full control over your SignalSafe account. You can:

β€’ Update your phone number or contacts
β€’ Cancel your subscription at any time
β€’ Request deletion of your data (just contact us)

πŸ”„ Changes to This Policy

If we make changes to this policy, we’ll post the updated version here and notify you via email or in-app notice.

πŸ“¬ Questions?

We're happy to talk! If you have any questions or concerns about privacy, reach out to us at:

privacy@signalsafe.care